Product and account support
Email mysave@qq.com or use the Feedback button on this site. This is the published CSV Review support channel. There is no guaranteed response time during the beta.
Current purchase availability
The Free beta is available now. Checkout is in Sandbox testing only; no real money is charged and no paid subscription is offered. Creating a Free account never authorizes a payment.
Help us reproduce a comparison problem
Include the file format, approximate size and row count, selected worksheets, matching keys, mapping rules and the exact visible error. Explain the result you expected. A small redacted example is usually enough; keep your original business files private.
Payment or subscription help
If you have a Paddle receipt, include the CSV Review account email and the transaction reference when contacting support. For an existing subscription, open Manage subscription in your workspace, use the link in the receipt, or visit Paddle buyer support. These routes can help with payment questions and requests to cancel or refund a transaction.
If payment succeeded but Pro has not appeared, use Refresh status in the workspace. Do not create another purchase while confirmation is pending. Review the Cancellation and Refund Policy for missing access, technical problems or a suspected duplicate charge.
Privacy and safe support requests
For access, correction or deletion questions, email the same support address and identify the account concerned. Do not send passwords, payment-card numbers, private API keys or unredacted customer records. The feedback dialog lets you inspect or remove its screenshot; visible file values may be included if you choose to send it.
Frequently asked questions · Privacy Policy · Terms of Service